1.Is it necessary to have an account to shop on OrganicHook?

Yes, it’s necessary to log into your OrganicHook account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.

You’ll have access to a personalised shopping experience including recommendations and quicker check-out.

2.Can I order a product that is ‘Out of Stock’ or ‘Temporarily Unavailable’?

The products listed as ‘Out of Stock’ or ‘Temporarily Unavailable’ are not available for sale. Please use the ‘Notify Me’ feature to be informed of the product’s availability.

3.How are items packaged?

Products sold by OrganicHook are shipped in packages with waterproof plastic wrap.

Fragile items are safely secured with bubble wrap. Other Sellers also follow standard packing procedure.

4.Are there any hidden charges (Octroi or Sales Tax) when I shop on OrganicHook?

There are NO hidden charges when you shop on OrganicHook. The price you see on the product page is final and it’s exactly what you pay.

Note: There can be additional delivery charges based on policy.

5.Why do I see a ‘delivery charge’?

It usually costs sellers more to ship some items. So, sometimes they choose to add a delivery charge. The delivery charge is waived off by some sellers if you shop with them for a certain amount. For more information, check on the product page.