We take great pride in the quality of our merchandise. If for any reason you are not happy with your purchase, you may return the item(s)
within 4 days of receiving the order for a full refund of the merchandise cost. Shipping charges shall be borne by you.
All beauty products are non-returnable.
Please note that we cannot accept returns on final-sale merchandise, monogrammed/personalized items or on items damaged
through normal wear and tear. We regret that we do not give price adjustments on previously purchased items.
We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the
Credit Card or Net-Banking account. The refund process will be initiated once we have received the product(s).Typically refunds are processed in less than 10 working days. Please note that we shall not be responsible for any delays in credit to the Card holder’s credit card account as that is managed by the Card holder’s issuing bank.
Cancellation by Us
We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.
Our Customer Care Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Cancellation by the Customer
Please contact our Customer Care in case you wish to cancel the Order. On receipt of the cancellation notice we shall cancel the order and refund the entire amount if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases this can happen in an hour after you place the order.
If you have questions regarding our return and cancellation policy, please call 8533957711 between 9:30 a.m. to 6:00 p.m, 6 days a week (mon-sat).